About Certification


In order to fully appreciate the potential benefits of third-party training and certification, it is important to understand the critical role that standardization of all aspects of Visual Acuity measurement methodology, including refraction, can play in ensuring the most reliable and repeatable trial data.

Standardization Through Training & 3rd Party Certification

Only by controlling all of these conditions and factors, across all trial sites and over the full duration of the study, can trial sponsors have confidence in the reliability of their trial data.

​A comprehensive, periodic training and testing program for sites and examiners is therefore critical to achieving the required level of standardization in ophthalmic studies.

​A 2020 study looking at quality control procedures (including for ETDRS BCVA) from a multi-site ocular safety study concluded that “the data illustrate the benefit of identical equipment, stringent on-site instruction, and training, quality control, certification, and validation methods. The latter are recommended for planning and conducting multicenter trials… to monitor safety and/or efficacy of treatment intervention.”

​Furthermore, it stated that such “stringent quality control procedures and reliable reference values are indispensable prerequisites for informative clinical trials.”

​Research serves to confirm our long experience in the field, that the certification process is a vital factor to ensure repeatable and reliable data is collected. The onus is upon trial sponsors to insist on certification when running their trials if they wish to ensure their study data is of the highest quality.

The Need For Training and Certification

Whilst the use of ETDRS charts can reduce the unwelcome Test-Retest Variability introduced by Snellen charts, only consistent training and certification by expert certifiers can reduce the additional variability that can be introduced by investigators in trials. In our experience, differences in examiner skill, training levels, and refraction methodology are an independent source of variability that can, if not controlled for, lead to significant differences in Visual Acuity measurement that worsen the quality of trial data.

The Importance of Standardization

Visual Acuity measurements, including refraction, are incredibly sensitive; small differences in measurement methodology or other factors can lead to large variability in results. This means that when Visual Acuity is an end-point for ophthalmic clinical trials, it is vital that it be measured and recorded in a highly standardized way if the trial data is to be both reliable and repeatable. In the absence of such standardization, trial data may prove to be of much lower overall clinical integrity.

​For multi-site studies, standardization is required between examiners, between sites, and indeed between countries. For multi-year studies, it is also critical to ensure standardization of all these factors over time.

​Standardization has a number of dimensions, detailed below.

Standardization of Equipment

The charts used for a study must be standardized. The ETDRS chart and protocol regulate the following factors:

• size, number, shape, and contrast of the optotypes;
• design of the test chart;
• light intensity.

This standardization of charts allows for more precise quantification and measurement of vision and therefore vision change. The ETDRS chart and protocol is therefore the current “gold standard” in ophthalmic clinical research.

​Standardization of equipment over the duration of a study is also important. It is not uncommon for room conditions to deteriorate over time, to the point that rooms initially fail certification by the time their annual re-certification is due. The periodic recalibration and re-certification process is therefore critical in checking and maintaining room and equipment standards, including refraction equipment.

Standardization of BCVA Practices

In clinical trials, inconsistencies in BCVA measurement lead to inconsistent and unrepeatable results.

​A 2008 study looking at the uniformity of Visual Acuity measures in published studies discovered significant inconsistencies with regard to methods of BCVA / refraction measurement in clinical trials with various methods employed at the site level, ultimately leading to inconsistent and unrepeatable results.

​A 2011 study by the Wilmer Eye Institute at Johns Hopkins Hospital provided a shocking analysis in regards to how poorly BCVA processes are understood and interpreted at the site level. Just over 20% of examiners (ophthalmologists in this case) were able to interpret logMAR scores correctly with 0% able to interpret final ETDRS scores correctly!

​Stringent training and certification of all participating sites is therefore an indispensable prerequisite if reliable and repeatable results are sought in any clinical trial, including accurate refraction measurements when necessary.

Standardization of Examiners

All participating examiners must be regularly trained and tested to ensure their understanding/adherence to the BCVA protocol, including refraction measurement. After certifying thousands of examiners at thousands of sites worldwide for multiple studies for multiple sponsors, our internal analysis reveals that many examiners involved in trials actually fail the certification process.

​Firstly, we have found the training/certification process, just like any internal recruitment or appraisal process, is paramount in being able to ensure the quality of examiners selected for trial participation. Many who are initially selected are academically qualified but fall short in practice, particularly in their proficiency in refraction, and fail their initial certification. Initial examiner training and certification at the outset, therefore, serve as an important baseline at the start of a trial.

​Secondly, relapse of examiner ability over time is a common issue. Examiners fail consistently, and often at the time of annual re-certification – when they have had an additional year’s worth of experience with the protocol – when one would assume they would pass.

​It should be noted also that we regularly have to offer aftercare and refresher training for even 'certified' examiners. Errors are often reported in the Refraction and BCVA process well into a trial. These errors can often result in differences in BCVA scores of up to 15-20 letters.

​Thus, the ongoing training and recertification of examiners are critical in ensuring ongoing standards and adherence to protocols.

​Finally, we have language barriers to consider. These also play a huge part in having comparable and consistent results. Since the onset of COVID, we have very successfully incorporated remote online training and multilingual-supported certification. This has proved instrumental in ensuring examiners are performing well, including in refraction, whilst also making the service efficient and cost-effective for our sponsors.

Work With Us

Through our comprehensive training and certification programs we are able to offer proven solutions for ophthalmic site data collection.

Our aim is to work to ensure conformity to study protocols giving reliable and repeatable results so that ophthalmic products can be successfully developed and approved based on precise measurements of visual acuity and investigative procedures.

All of our packages are individually designed to cater to the needs of our clients.